Initially met with strong resistance,
but transformed into a passionate improvement advocate!

Result
・Bending Work: 3,000 to 5,000 times per day → 0 times
・Work Improvement: Reduction of 48 to 120 minutes per day

Background to the improvement

When we received a consultation from Company A about on-site improvements, their first concern was, “Can improvements be made even if our staff doesn’t have special educational backgrounds or experience?”

Educational background or experience is completely irrelevant when it comes to improvement. What matters most are the “Four Key Attitudes,” I explained.

First, we draw out the initial curiosity and interest in improvement, known as “Sono-Ki” (willingness). Then, we nurture “Yaru-Ki” (motivation), followed by “Hon-Ki” (seriousness), and finally, “Gen-Ki” (enthusiasm).
These “Four Key Attitudes” are integrated into the workplace through workshop seminars and collaboration with management, such as implementing incentive systems.

“Gen-Ki” refers to making the improvement process enjoyable. In our workshop seminars, we focus on familiar items found in the workplace, like toolboxes and parts shelves, to create an engaging and enjoyable experience.

At Company A, approximately 10 months after starting their improvement initiatives, the results have been remarkable. Some teams are now proposing as many as 50 improvement ideas in a single month, and there are even individuals creating workbenches at home to enhance their processes. As with any job, the most important factor is the mindset.
Just like at Company A, even if there are initial concerns and dissatisfaction, creating an environment where employees can actively and enjoyably propose improvements on their own is the responsibility of both consultants and management.

Industry details
Mainly processing and manufacturing bean sweets
Country
Japan
Company size
100 employees or less
Assignment
Change your company! !
Purpose
コスト削減人材育成
Industry
食品
Karakuri Cardboard Cart
In the packaging process, cardboard boxes are frequently handled. Before the improvement, there was no dedicated cart for storing cardboard boxes. Staff had to walk to shelves to retrieve them, resulting in **unnecessary walking**. Additionally, the boxes were stored close to the floor, requiring workers to bend their backs each time they picked one up. This repetitive motion led to complaints of **lower back pain** among staff.

Improvement points for cardboard carts
Before improvement
Three to five staff members performed approximately **1,000 bending motions per day** as part of their packaging tasks.

(1)Lower Back Pain Countermeasure
A workbench was created to allow cardboard boxes to be placed 45 cm above the floor, enabling staff to retrieve boxes without bending their backs. This improvement eliminated the need for repetitive bending during the packaging process.

(2)Work Improvement
Using karakuri mechanisms, the cart was improved to easily switch between vertical and horizontal placement of cardboard boxes.
The time required to pick up a box was reduced from 3 seconds to 2 seconds.
While this saved only 1 second per action, with each staff member performing this task approximately 1,000 times per day, it resulted in a time saving of 16 minutes per person.
Overall, this improvement led to a total reduction of 48 to 120 minutes per day across the team.

(3)Hammer Lock
The cart’s wheels previously required 8 seconds to manually lock all four casters.
By introducing a hammer lock mechanism, the cart can now be stopped with a single pedal press, raising the cart by 1 cm and activating the brake.
To release the brake, another single pedal press is all that’s needed.
This improvement significantly reduced the time and effort required for securing and moving the cart.
Workbench with dispenser
Improvement process for installing a dispenser on a workbench
Improvement of Automatic Sticker Dispenser Placement

(1)First Improvement Plan – Eliminating Empty Walking
The dispenser, which was previously placed on a shelf, required workers to walk back and forth to retrieve stickers.
To eliminate the 120 seconds of empty walking, the dispenser was installed directly on the workbench.
By equipping three workbenches with dispensers, a total time saving of 6 minutes was achieved (120 seconds × 3 = 6 minutes).

(2) Second Improvement Plan – Eliminating Bending
While empty walking was eliminated, the dispensers’ low placement still required workers to bend their backs.
To address this, the next improvement involves implementing a karakuri mechanism to lift the dispenser from under the workbench to a higher, more ergonomic position. This improvement is planned for the next phase.
Site improvement specialist
Koichi Kakizawa

Former Ricoh Employee – Quality Assurance & Manufacturing Technology Departments

During his tenure at Ricoh, he established the Ricoh Production System based on the Toyota Production System (TPS). Afterward, he extended his expertise to various industries, including food, confectionery, and medical sectors, where he guided the implementation of TPS principles.

Consultants from major companies
with experience in over 40 countries will respond.
Please feel free to contact us.

If you are in a hurry, please call us.

+81-3-5783-3571
(Japan time)
Open 08:30 – 17:30
Except for Saturday, Sunday, holidays, Year-End and New-Year holidays

3 reasons why we are chosen REASON

REASON 1

Improvement experience of
more than 1,500 companies in 40 countries

There must be the shop floor issues that cannot be solved by your own company alone. Improvements and reforms for manufacturing industry to survive, regardless of country or industry, need development of your human resources through practical experiences of improvement, and strengthening of your production system base.

REASON 2

Consulting that shop floor workers
acknowledge our superiority and be pleased

In conventional consulting styles, there was a distance between consultant and the shop floor because it was promoted mainly consultant and management executives. Our consultant can provide a guidance without a distance between consultant and the shop floor through the guidance based on the “seeds of improvement” in a concrete way, instead of “finding fault” like a critic.

REASON 3

Continuous improvement will continue
even after the end of guidance

While strengthening “human resource development”, we focus on the “overall flow” from design to purchasing, manufacturing, logistics, and production control, and provide guidance that matches the actual situation of your company. Continuous improvement will continue even after the end of guidance through the guidance that is acceptable to the shop floor workers.

Consultants from major companies
with experience in over 40 countries will respond.
Please feel free to contact us.

If you are in a hurry, please call us.

+81-3-5783-3571
(Japan time)
Open 08:30 – 17:30
Except for Saturday, Sunday, holidays, Year-End and New-Year holidays